Financial Services

Accelerating Launch Readiness with Kubernetes & Kafka for a Financial Institution

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A Leading Financial Institution

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90% Faster Response

70% Less Downtime Risk

100% Self-Sufficient Ops

Summary

A leading financial institution preparing to launch a cloud-native microservices platform on AWS faced a critical readiness gap. Their engineering team lacked practical, hands-on experience with Kubernetes (Amazon EKS) and Kafka (Amazon MSK), which were core to their production architecture. Without operational familiarity, they risked delays, downtime, and instability at launch.

To address this, Aokumo designed and delivered a custom hands-on enablement program using a simulated production-like environment tailored to their architecture. The program focused on infrastructure deployment, operational troubleshooting, observability, and realistic failure simulations, turning conceptual understanding into deep practical skills.

The Challenge

The client’s platform was built using a microservices-based design, Kubernetes for orchestration, and Kafka for message brokering. While the engineering team was theoretically familiar with these technologies, they lacked hands-on experience operating EKS and MSK in a production-grade, distributed environment.

Key pre-launch challenges included:

  • Lack of Practical Experience: The team had never operated Kubernetes or Kafka at scale, increasing the risk of misconfigurations and slow issue resolution during production rollout.
  • Complex Microservices Architecture: The application required deep operational understanding of multiple services, including service discovery, traffic routing, and asynchronous communication.
  • Limited Observability Skills: The team lacked experience in setting up monitoring, tracing, and logging systems that could give them real-time visibility into their containerized workloads.
  • Tight Go-Live Timeline: With a fixed production date rapidly approaching, the organization needed to upskill their internal team quickly and effectively—without delaying the launch or relying on external operations teams long-term.
Cloud-native success starts with people, not just platforms. We designed this program to empower the client’s team with the real-world skills needed to operate with confidence from day one.

The Aokumo Solution

Aokumo developed a highly tailored pre-launch enablement program built around the client’s architecture and deployment timeline. The goal: build deep, production-relevant operational capability before day one of launch.

  • Custom Production-Like Training Environment: We designed and deployed a microservices system on Amazon EKS and MSK, closely mirroring the client’s architecture. This safe, production-like environment allowed engineers to practice deployments, traffic debugging, and container orchestration workflows without risk.
  • Hands-On Infrastructure as Code (IaC) Training: Using Terraform and Helm, we trained the team to provision and manage infrastructure programmatically—enhancing consistency, auditability, and deployment reliability.
  • EKS & MSK Operational Workshops: We delivered focused sessions covering RBAC, autoscaling, resource tuning, security hardening, and deployment troubleshooting for real-world EKS and MSK operations.
  • Observability Implementation with Grafana & Prometheus: Engineers deployed customized dashboards and alerting systems tailored to their workloads. They learned to monitor service health, detect degradation, and trace issues across microservices.
  • Incident Simulation & Troubleshooting Drills: We designed realistic failure scenarios, such as Kafka broker outages and pod misconfigurations, to enable the team to practice incident response, root cause analysis, and recovery strategies before going live.

The Results

The pre-production enablement program delivered tangible value before a single production transaction was processed:

  • 90% Faster Incident Resolution During Testing: Engineers were able to identify and resolve issues in minutes that previously would have taken hours—reducing launch delays and stress.
  • 70% Reduction in Potential Downtime Scenarios: Improved observability and automation helped the team identify architectural vulnerabilities and proactively address them before launch.
  • Self-Sufficient Operations from Day One: The internal team gained the confidence and expertise needed to independently operate their Kubernetes and Kafka stacks—without reliance on external SREs or consultants.
  • Architectural Improvements Pre-Launch: The hands-on experience led to optimizations in how services were deployed, scaled, and monitored, improving the overall resilience and maintainability of the platform.

Conclusion

Aokumo’s customized, production-simulated Kubernetes and Kafka training enabled a regulated financial institution to modernize their operations while minimizing launch risk. Through immersive, real-world training, the client gained the skills and confidence to manage their cloud-native microservices platform from day one independently.

This engagement highlights the power of enablement-focused cloud transformation—especially in high-stakes industries where downtime, misconfigurations, or skills gaps can lead to major business disruption.

"In regulated industries, going live isn’t just about pushing code—it’s about making sure your team is truly ready. Our mission was to turn theory into operational confidence before day one."

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